Local rankings and labels – EN | Saint-Omer Tourist Office

The Quality Tourism Mark

The Pays de Saint-Omer Tourist Office has been committed to the Qualité Tourisme™ approach since 2016.

The Qualité Tourisme™ mark is the only State mark awarded to tourism professionals for the quality of their welcome and services.

To obtain the mark, the service provider must successfully follow a quality approach that complies with the requirements essential to your satisfaction. As a mark of confidence, the services provided are regularly subject to unannounced independent checks. This mark of recognition means you can choose tourist establishments that offer quality services with complete confidence.

Find out more

The Eco-actors label

The Pays de Saint-Omer Tourist Office became a signatory to the eco-actors charter in 2016.

Being an eco-actor means embracing these values:

Respect: They recognise the richness of the Audomarois marshland and its fragility. They adapt their practices to preserve nature, local culture and the living environment.
Transmission: They share their knowledge of the area and its heritage with their visitors. They share their know-how and skills within the eco-actors network.
Setting an example: They commit to concrete, exemplary actions as part of a continuous improvement approach. They raise awareness among visitors and other professionals of the challenges of sustainable tourism development.

Find out more

Tourism & Disability

Tourisme & Handicap is a mark that identifies establishments that meet the specific needs of tourists with disabilities, whether auditory, mental, motor or visual.

Since May 2021, the Pays de Saint-Omer Tourist Office has been awarded the national “Tourisme & Handicap” label for mental, hearing and motor disabilities. Through the implementation of resources and a high-quality welcome, the Pays de Saint-Omer Tourist Office’s travel advisors are trained and made aware of the need to welcome all people with disabilities.

Find out more

LPO Garden

Setting up an LPO Refuge gives your company the opportunity to put into practice its commitments and guidelines in terms of sustainable development policy and to take an active approach to protecting biodiversity.

By creating an “LPO Refuge” in the Tourist Office garden, the signatory of the Charter undertakes to :

Evaluate the biodiversity of the site and its specific ecological features by your local LPO research officer;
Consider the natural features that would be of interest to wild fauna and flora;
Adopt a management plan for your green spaces or land.

Find out more

Atout France

The classification of collective accommodation covers hotels, campsites, leisure residential parks, tourist residences, holiday villages and collective inns. All accommodation, with the exception of collective hostels, which have a single classification, is awarded a classification ranging from 1* to 5*. They are assessed according to the following three main criteria: the level of comfort of the facilities, the services offered in the establishments, and good practice in terms of respect for the environment and welcoming customers with disabilities.

Find out more

Pas-de-Calais Tourism

Pas-de-Calais Tourisme has held a certificate of compliance to carry out inspection visits to guest rooms since 09 May 2016. This certificate of conformity has been renewed and is valid until 19 May 2026.

Find out more

Artisans en Or

Created in 2009 on the initiative of the CGAD (Confédération Générale de l’Alimentation en Détail) and supported by the Hauts-de-France Chamber of Trades and Crafts, the Artisan en’Or brand promotes regional craftsmanship in the food industry.

The aim is to build up a network of craftspeople and involve them in a quality approach to the services they provide at their point of sale. The artisans undertake to comply with specifications that are adapted and controlled, specific to each sector.

Find out more

EcoCert

The certifications issued by Ecocert guarantee and promote the best social and environmental practices. It is a rigorous process that consists of an independent and impartial assessment of the compliance of a product, service or system with the environmental and social requirements specified in a specification or standard. At the end of the certification process, Ecocert issues a written assurance called a certificate or attestation.

Find out more

Golden flavours

Saveurs en’ Or is a collective brand that has been promoting products made in the Hauts-de-France region for over 15 years.

It’s a collective initiative that promotes and recommends authentic food products from the Hauts-de-France region, reflecting our wealth of regional food expertise.

Find out more

Welcome to the Farm

Farmers in the Bienvenue à la ferme network are committed to offering quality farm produce, providing their guests with a personalised, professional welcome in a well-maintained environment, and acting as ambassadors for sustainable, responsible agriculture rooted in the land.

Find out more

Bike home

Accueil Vélo is a national label guaranteeing a high-quality welcome and services along cycle routes for touring cyclists.

A “Accueil Vélo” establishment can be :

accommodation, cycle hire, cycle repair, restaurants, tourist offices, tourist sites.

Find out more

Rando Accueil

The Rando Accueil label is a national mark identifying tourist establishments that specialise in welcoming hikers and outdoor sports enthusiasts (on foot, by bike, mountain bike, horseback, etc.) and guaranteeing customers accommodation and services tailored to their specific needs during their stay or tour.

Find out more

Estaminets Hiking

Estaminets-randonnée are traditional restaurants or cafés serving local cuisine and located not far from a hiking or cycling route. The “Estaminets-randonnée” label was created in 1998 in the Audomarois region. In 2000, it was extended to the entire Caps et Marais d’Opale region.

Find out more

Loisirs Gourmets

Association d’Hôteliers et de Restaurateurs du Pays de Saint-Omer Today, we are 12 members who share the same concept: to promote local tourist attractions by offering refined cuisine based on local produce where freshness, originality and quality are guaranteed. Each member of the Loisirs Gourmets club is constantly concerned about the welcome they give their customers, their well-being and the quality of their meal.

Find out more

From Vegetable Garden to Table

Du Potager à la Table brings together all those with a taste for the terroir, who appreciate the quality of good local produce and who want to discover the gastronomy of Hauts-de-France.

To this end, we promote culinary experiences at some of the region’s finest addresses. So you can treat yourself or someone else online to a culinary experience that’s typical of our region! Enjoy regional gastronomy for all occasions, with gourmet delights as the watchword.

What’s more, each restaurant has its own specialities, highlighting the region and the area in which it is based. From a simple dish of the day to a complete experience including an overnight stay in a hotel, we do everything we can to make sure you have a great time!

Find out more

PAH

The “Ville et Pays d’art et d’histoire” (Town and Country of Art and History) label is awarded to areas that are aware of the challenges involved in ensuring that their architecture and heritage are embraced by local residents, and are committed to an active approach to knowledge, conservation, mediation and support for the quality of their architecture and living environment.

Find out more

Clévacances

The 1st 100% French general quality label for holiday rentals in France. Their job is to monitor and promote quality tourist accommodation.

Clévacances guarantees a successful holiday, with no nasty surprises on arrival!
Within their label, people are at the heart of their values and concerns. Each rental property and guest room undergoes a certification visit to check that it complies with the demanding Clévacances quality charter.
This includes almost 200 criteria: comfort and facilities, location and environment (discovery of the regions, personalised advice on visits and activities), assistance and welcome, followed by a control visit every 5 years. Clévacances properties can be recognised by their keys, which attest to the level of comfort and service offered.

Find out more

Gîtes de France

For over 60 years, Gîtes de France® owners have been welcoming you into their homes in a friendly atmosphere. You’ll find the holiday rental of your dreams among our 56,000 accommodations: Gîtes or Chambres d’hôtes, let yourself be inspired by our different themes (unusual, prestige, on the farm, ecogîtes®, gourmet, well-being, etc.), and simply enjoy your holiday!

The 4 main values of Gîtes de France® :

Sharing
Quality
Responsibility
Commitment

Find out more

Museums of France

Museums of France” are museums that have been approved by the State and receive priority support from it, under the terms of the law of 4 January 2002. The “Musée de France” designation may be awarded to museums belonging to the State, to another legal entity governed by public law or to a private not-for-profit entity. More than 1,200 museums have been awarded the “Musée de France” designation.

Find out more

Quality and trust

THE QUALITY CHARTER® CONFIDENCE, CUSTOMER SATISFACTION FIRST AND FOREMOST :

Providing a personalised welcome to customers and fostering a relationship of trust, based on listening, availability and individual advice
Receiving customers in a clean and pleasant environment, in compliance with health and safety standards
Fulfil orders on time, thanks to efficient internal organisation

Find out more

Master Restaurateur

Created in 2007 on the initiative of the French Ministry of SMEs, Trade and Crafts, the Maître Restaurateur title is the only government-issued title for the French restaurant industry. This label, enshrined in the Consumer Affairs Act, is based on a set of specifications that combine the professionalism and qualifications of the chef with the traceability and seasonal nature of the products.

There are now almost 3,300 restaurant owners in France and its overseas departments, and the label is awarded to establishments of excellence, from inns to gourmet restaurants. All guarantee authentic cuisine.

Find out more

Appellation d'Origine Protégée and Appellation d'Origine Contrôlée

The Protected Designation of Origin (PDO) and the Appellation d’Origine Contrôlée (AOC) are two labels that guarantee a very strong link between the product and its terroir.

The Protected Designation of Origin (PDO) designates a product in which all the production stages are carried out according to recognised know-how in the same geographical area, which gives the product its characteristics. It is a European sign that protects the name of the product throughout the European Union.

The Appellation d’origine contrôlée (AOC) designates products that meet the criteria of the PDO and protects the name in France. It is a stage in the process of obtaining the European PDO label. It should be noted that the AOC logo may no longer be used on products that have been registered as AOP, with the exception of wines.

Find out more

Protected Geographical Indication

The Protected Geographical Indication (PGI) identifies an agricultural product, raw or processed, whose quality, reputation or other characteristics are linked to its geographical origin. The PGI is also based on the concept of know-how. It recognises an existing product and gives it protection at both national and international level.

Find out more

Traditional Speciality Guaranteed

The Traditional Speciality Guaranteed (TSG) corresponds to a product whose specific qualities are linked to a composition, manufacturing or processing methods based on tradition.

The particularity of the Traditional Speciality Guaranteed is defined by two elements: specificity and traditional aspect.

The aim is to define the traditional composition or production method of a product, without this necessarily being linked to its geographical origin.

The Traditional Speciality Guaranteed is based on an ancient, typical, national, regional or local custom, know-how or practice, but which may be carried out outside the country or region of origin or manufacture of the product.

Find out more

Organic Farming

The Agriculture Biologique (AB) mark is a certification controlled by Agence Bio, under the supervision of the French Ministry of Agriculture and Food Sovereignty.

It enables you to identify products that are 100% organic or, in the case of processed products, composed of 95% organic agricultural products.

The AB mark is based on the notion of respect for biodiversity and the preservation of natural resources.

Find out more

Label Rouge

Label Rouge is a national label. It covers all the properties and characteristics of a product. Both food and non-food agricultural products can be awarded the Label Rouge. To do so, they must comply with specifications and be approved by an interministerial decree.

Label Rouge is based on the notion of superior quality compared with other similar products on the market.

The Label Rouge is open to all products, whatever their geographical origin (including outside the European Union).

Products with a PGI or TSG label are eligible for Label Rouge. However, it is not possible to display the Label Rouge and AOC-AOP signs.

Find out more

Rankings and Labels